MANAGING DIRECTOR, IDC South Asia
Jaideep Mehta is Managing Director - IDC India and South Asia. He joined the company in early 2011 to set up IDC's wholly owned subsidiary operations in India, and subsequently in South Asia. He is a thought leader, advisor to CEOs and an international conference speaker. Aside from India, he has presented to business leader and technology leaders in Europe, Asia, USA and Japan. From macro-economic trends to technology disruptions, and market and industry analysis, he has blogged, written and presented on a wide range of topics. He has been awarded the "Leadership Award for Contribution to Market Research" by the World Marketing Congress in 2014, and under his leadership, IDC India was conferred the CIO Choice Award for "IT Advisor of the Year", 2014.
Prior to his current role, he was based in London, UK and worked at Gartner for over 5 years where he was Regional VP, Sales Operations & Business Development â€“ EMEA. Before Gartner, he spent more than 2 and a half years in the Indian outsourcing sector, most notably at Zensar Technologies where he spearheaded the set up to their Financial Services practice in Europe.
During the late nineties, he was the Co-Founder and CEO of a software products company based in New Delhi which successfully launched Asiaâ€™s first Guest Relationship Management product for luxury hotels. The company was sold to the partners of a private equity firm .
Jaideep is a graduate from the Shriram College of Commerce, Delhi University. He then completed an MBA degree from IIM, Bangalore and the Manchester Business School, UK. He enjoys reading, the occasional game of tennis and driving to remote parts of India.
Frank Gens, Senior Vice President & Chief Analyst, IDC
As IDC's Senior Vice President & Chief Analyst, Frank Gens guides IDC's research into broad IT industry trends, particularly the strategic adoption of technology by Global 2000 businesses and the industries in which they compete.
Since 2008, Mr. Gens has led IDC's global cloud research team, driving the development of IDC's widely-used cloud services taxonomy, and the industry's first and most accurate forecast of cloud services adoption. He has also led the development of IDC's "3rd Platform" scenario - forecasting the transformation of the IT industry (and other industries) through the strategic use of cloud, mobile, social and big data technologies.
Mr. Gens speaks frequently to CIOs, other enterprise executives and IT vendor executives at forums around the world, most recently in Brazil, China, Japan, New Zealand, Russia, Saudi Arabia, South Africa, Turkey and the U.S. He regularly participates in strategic consulting engagements - often around Cloud and 3rd Platform trends - for senior executives in global IT vendor and IT buyer organizations.
Mr. Gens is the author of IDC Predictions, the company's annual forecast of major changes in the global development and use of technology, and keynote speaker at IDC's annual Directions conferences in the U.S. and in many other countries. Mr. Gens is a member of IDC's worldwide management team, a lead developer of IDC's global research architecture, and a co-chair of IDC's Research Quality Board.
Mr. Gens is a 30 year veteran of the IT research and advisory services business, including over 20 years at IDC in a variety of senior roles, including leading IDC's end-user research business and developing IDC's global Internet research capabilities. In addition to research management roles, Mr. Gens' career includes senior positions in new product development and introduction, product management, marketing, business development, corporate development, and regional operations management. Prior to IDC, Mr. Gens held management positions at International Data Group (IDG), AMR Research and The Yankee Group.
Robert Parker, Group Vice President, IDC
As group vice president, Robert (Bob) Parker is responsible for the research direction for IDC Energy Insights, IDC Manufacturing Insights and IDC Retail Insights, three of IDC's industry business units that provide global, fact-based research and analysis on best practices. Bob also leads IDC's Digital Transformation (DX) research program.
Bob spent six years with AMR Research as a research vice president covering emerging technology, enterprise software, and industry IT strategies. Before entering the research field, Bob spent twenty years in technology and operations management. He was Managing Director at TDI, a technology based company that included distribution, systems integration, and Internet Service Provider (ISP) business units. He was also corporate CIO at Eastern Technologies, a manufacturer serving the defense and commercial vehicle industries and division CIO at the Acoustic Research business unit of International Jensen, a publicly traded consumer electronics company. Bob began his career with Sanders Associates, a Fortune 500 defense electronics company, and also held a management post with publicly traded firearms manufacturer, Sturm, Ruger. He also spent part of his career as a turnaround consultant. In this capacity he served as acting CIO of two multi-store retailers including an apparel chain and a New England based confectionary retailer.
While at AMR Research Bob launched the e-commerce research program, the most successful new program in the company's history. Bob holds an M.B.A., with a concentration in decision support systems, from New Hampshire College. His undergraduate work was done at Rivier College where he received a Bachelor of Science in Computer Science and Accounting.
Shalil Gupta, AVP - Insights and Consulting, IDC India
Shalil Gupta, Associate Vice President for Insights and Consulting, IDC India, is responsible for deep-dive insights and advisory content on IDC's vertical and 3rd Platform pillars (cloud, mobility, Big Data and analytics, and social), with C-suite research and engagements across the six vertical industries - energy, finance, government, health, manufacturing, and retail - advising both IT buyers and IT suppliers/enablers across the ICT marketplace.
A thought leader, Shalil leads the team of IDC's senior vertical industry analysts with collective expertise across the entire ICT industry. Providing directions for IDC Vertical Insights practices in India, Shalil is responsible for research and consulting, giving global, fact-based research and analysis on best practices and the use of information technology that assists clients in improving their capabilities in key process areas.
Shalil has an extensive senior level experience in the ICT industry that enriches his strategic engagements with companies. A much-sought-after speaker at international forums, Shalil also invests his time in leading innumerable focused group discussions in India. With his specialization in the BFSI sector, Shalil covers an array of topics including emerging technologies, digital enterprises, industries and IT sourcing and servicing in his speaking engagements.
Shalil's role extends beyond qualitative research content delivery and includes forward-looking assessment and analysis and sharing market insights and predictions with senior management teams.
Shalil joined IDC after a decade of experience in the IT department of Fortune 100 companies. He has worked in India, London, Edinburgh, Ireland, Western Europe, Hong Kong, Singapore, Malaysia and Taiwan. During his time at these organizations, Shalil has driven the development of enterprise level technology strategies, managed large transformation and IT programmes and played a leading role in post-merger IT integration of two banks in the UK.
A graduate in Computer Science, Shalil holds a post graduate (MBA) from the Indian Institute of Foreign Trade (IIFT), a leading business school in India.
Christopher Holmes, Head - International, IDC Asia/Pacific
As Managing Director, IDC Insights Asia Pacific, and Head International for IDC Manufacturing Insights, Dr Christopher Holmes is responsible for the research direction for IDC's Energy, Government, Health, Manufacturing, and Retail Insights units within the Asia Pacific Region, and Internationally for the Manufacturing Practice, providing regional, fact-based research and analysis on best practices and the use of information technology that assists clients in improving their capabilities in key process areas.
Prior to joining IDC, Dr Holmes worked at the Singapore Institute of Manufacturing Technology (SIMTech), where he pioneered the use of technology roadmapping within Singapore Industry to help companies match their business needs with technology. Before relocating to Singapore, he worked in the aerospace sector in the UK.
Dr. Holmes holds a Doctor of Engineering (EngD) degree from Warwick University, UK, focused on the application of lean manufacturing techniques within product development. This was completed while he was working in the industry and as part of the Warwick Manufacturing Group. He also holds a Master of Philosophy (MPhil) degree from the University of Glamorgan, UK and a Bachelor of Science degree from The City of Birmingham Polytechnic, UK.
Emilie Ditton, Head, Asia/Pacific Energy Insights and WW Mining
Emilie Ditton is Head, Asia / Pacific Energy Insights and WW Mining. Emilie leads a team responsible for IDC's Asia/Pacific energy industry and worldwide mining research programs, advisory and consulting activities. She provides fact-based research, analysis, and best practice advice, helping clients to make best use of information technology and assisting them in delivering their desired business outcomes. Emilie engages with energy (utilities and oil & gas) and mining organisations within the Asia Pacific region and globally to provide advice and support to their technology strategy decision making, as well as to the IT vendors that are supporting their technology transformations. Beginning her career in the utilities sector with AGL in Sydney during the introduction of price deregulation, she was a core team member that contributed to modeling the capital value of assets and their utilization across the network as the basis of pricing. Working within the IDC Insights team across Asia/Pacific and within the Energy Insights team globally, Emilie looks at the implications of the growth dynamics within the Asia Pacific region for the global trends experienced by the energy sector for the technology strategies that energy companies need to have in place. She also continues to support and provide oversight to the Australia Vertical Markets program; her team cover seven verticals within this program, including BFSI, government, healthcare, manufacturing, retail, and the resources sector. In delivering this program of research over the last six years Emilie has been a leading analyst within IDC for mining sector research and insights as IDC has built this research focus. Emilie is frequently asked to present at industry and vendor events, forums and roundtables, and has keynoted IDC's CIO Summits in 2014 and 2015.
Following her work at AGL, Emilie then moved to London, where she worked in senior roles for British Telecom, first in BT Wholesale and then BT Government - assessing opportunities for BT at a time of considerable transformation in the use of ICT by the U.K. government sector. She then moved back to Australia, where prior to her current role for IDC she was a senior member of the Ovum Telecoms consulting team in Melbourne.
Emilie holds a Bachelor Degree in Engineering (Chemical, with honors) and a Bachelor Degree in Commerce (Finance and Marketing) from the University of Sydney.
Ivano Ortis, Associate Vice President, IDC Retail Insights & IDC Manufacturing Insights
As associate vice president, Ivano Ortis is responsible for managing IDC Manufacturing Insights and IDC Retail Insights in Europe, providing strategic directions for the groups and advising vendor and end-user clients.
Ivano worked three years as a Managing Director for the Retail Industry at Accenture. In this role, he managed the business and growth plans for large retail enterprises across food and fashion industries in Europe by designing, driving to market and implementing innovative business services and differentiating value propositions leveraging strategy, consulting, technology, digital and business process outsourcing capabilities. Prior to Accenture, he spent 8 years at IDC managing IDC Retail Insights International business unit for EMEA and APAC and leading IDC's advisory practice globally on omnichannel retail and consumer experience strategies. Ivano has been exposed to digital transformations from strategy to implementation, and continued focusing on emerging technologies like IoT, software and communication-driven industry innovations throughout his career. He has been a trusted advisor for business and IT executives throughout 20 years of experience in management consulting, system integration, enterprise software, and telecommunication, with past experiences at Nokia, Fiat, Vodafone, Andersen Consulting and Harris semiconductor.
Ivano holds a Master Degree in Computer Science & Telecommunication Engineering from Polytechnic University, Milan. He frequently speaks at industry events, participate in industry technology awards juries like the Retail Technology Awards and contribute to industry articles on innovation trends and implementation best practices.